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Remote Assistance

Sometimes the best way to fix a problem is to have someone show you how. Remote Assistance is a convenient way for SolveIT in another location to connect to your computer from another computer running a compatible operating system such as windows XP, Vista, 7 AND Mac OsX and walk you through the solution, or in certain situations, take control of your PC to fix the problem.

There are many remote control software packages available, SolveIT use Logmein and TeamViewer, because they are free and very user friendly.

All SLA customers have the option of having logmein installed on their PC for instant support wherever I am.

Support For
      All Microsoft Servers & Applications
      Mac OS and software support
       Servers, PC`s and Laptops
       Printers & Scanners
       Network Hardware (Routers, switches)
       Any other hardware..... please call us

No Site Visit Required!
Using Splashtop, SovleIT can access and fix most problems remotely without having to visit your site. This saves on unnecessary driving, which saves fuel and the environment.


For more information visit the remote assistance page.


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